Privacy Policy

Welcome to MarinerAxis (hereinafter referred to as "this Website"). We respect and protect the privacy rights of all visitors and registered users (collectively referred to as "Users"). This Privacy Policy is designed to help you understand how we collect, use, store, and protect your personal information.

1. Information We Collect

When you use the services provided by this Website, we may collect the following information:

📌 Information Voluntarily Provided by Users

Name, email address, and contact details provided during account registration;
Shipping address and payment information provided when placing an order;
Records of communications and feedback exchanged with customer service.

📌 Automatically Collected Information

Browsing behavior data, such as IP address, access time, device information, pages visited, etc.;
Data generated by Cookies and similar technologies.

2. Purposes for Using Information

We may use the aforementioned information for the following purposes:

Processing orders, facilitating delivery, and providing after-sales services;
Account management and security verification;
Responding to customer service inquiries and improving our products;
Sending order status updates and notifications;
Providing personalized recommendations and marketing promotions (subject to user consent);
Complying with applicable laws and regulations.

3. Information Sharing and Disclosure

We do not sell, trade, or share your personal information with unrelated third parties. However, we may disclose such information under the following circumstances:

When it is necessary to share essential information with logistics providers or payment service providers to process orders or facilitate delivery;
To comply with applicable laws, court orders, or government requests;
To protect the security of this Website and its Users, or to prevent fraudulent activities.

4. Cookies and Tracking Technologies

This Website may utilize technologies such as Cookies and pixel tags to enhance user experience, analyze browsing behavior, and optimize advertising efforts. You may decline Cookies through your browser settings; however, doing so may affect the functionality of certain features on the Website.

5. Data Security Protection

We implement reasonable technical and administrative measures to safeguard the security of user information and to prevent data leakage, loss, or unauthorized access. However, please understand that data transmission over the Internet inherently carries risks, and we cannot guarantee 100% security.

6. Protection of Minors' Privacy

This Website does not knowingly collect personal information from children under the age of 13 (or the applicable legal age in their jurisdiction). If you discover that such information has been collected, please contact us immediately so that we may take appropriate action.

7. Updates to the Privacy Policy

This Privacy Policy may be updated periodically to reflect business developments and legal requirements. We will publish the latest version on this Website and update the "Effective Date." We recommend that you review this policy regularly.